BD Tool Utilization Percentage
Breakdown tool utilization percentage
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Percentage of Engine prebentive Maintenance attended within 4 hours on not

KPI Definition

BD Tool Utilization Percentage represents a key performance indicator (KPI) utilized within the service industry to quantify the extent to which designated tools or resources are effectively leveraged in service delivery processes. It measures the ratio of time or frequency that tools specifically intended to facilitate service operations are actively utilized compared to their available or scheduled capacity within a defined timeframe

Business Value

This metric helps evaluate what percentage of engine breakdowns needed tools

Movement Direction

Sample Formula

COUNT(SRN) where : "Tool_Utilization_Check ='Yes' and Status in ('Closed', 'Completed') / COUNT(SRN) where : "Status in ('Closed', 'Completed')

Should Aim For
1
This metric can move up or down ie., increase or decrease with time
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