Marketing KPIs
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Page Negative Feedback Unique
Page Negative Feedback Unique
This metric excludes duplicate occurrences from the same user, providing insight into the diversity and breadth of negative feedback received.
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This metric excludes duplicate occurrences from the same user, providing insight into the diversity and breadth of negative feedback received.

KPI Definition

"Page Negative Feedback Unique" in a social media KPI sheet represents the total count of distinct instances where users express discontent, dissatisfaction, or negative sentiments towards a specific page or its content. This metric excludes duplicate occurrences from the same user, providing insight into the diversity and breadth of negative feedback received.

Business Value

Getting Negative feedback is not a good sign for your business. This could mean people are not liking your content, that may not be good for your social communicaiton.

Movement Direction

Sample Formula

SUM (page_negative_feedback-Unique)

Should Aim For
1
Focus on curating and sharing quality content so people interact positively with your content. Aim at reducing this KPI's value
2
3
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